Our office hours are from 8:30am to 5:30pm, Monday through Friday.

Our address:

15830 El Prado Road, Unit B
Chino, CA 91708

To contact sales persons please call 909-393-1188 (no technical support available at this number) or send email to: digiweigh@digiweighusa.com

To contact technicians please send email to: support@digiweighusa.com

To ensure fast service we use email and automatic system on this website to process all the service requests.  Please do NOT call the sales number for technical support.  If you need to speak with a technician, please send email to support@digiweighusa.com and leave your phone number and your available time.   Our technician will call you back as soon as they are available.

We strongly recommend our FAQ system to solve any problem of your product.  We will usually reply in 24 business hours.  It is shared by other users so others can get help immediately if they have the same issue.